Shipping policy

3. Shipping and Delivery

3.1 Orders are typically processed and shipped within 30 days from the date of purchase. Shipping times may vary based on your location and external factors, such as supplier delays or carrier availability.

3.2 We are not responsible for delays caused by circumstances beyond our control, including but not limited to production backlogs, shipping carrier issues, or customs delays.

3.3 You will receive a tracking number once your order has shipped, allowing you to monitor its status.5. Intellectual Property

5.1 All content, designs, and materials on the Website, including but not limited to logos, images, and product descriptions, are the intellectual property of Neutopia or its licensors. Unauthorized use is strictly prohibited.